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Frequently asked questions

How does Liminal protect my privacy

We’ve designed Liminal to maximize your privacy and safety. We only take information that we need to collect for regulatory reasons. We take this commitment seriously. And equally important is the information we don’t collect:
- No third-party analytics
- No location tracking
- No KYC of your wallet members

Further, we ensure that the data we collect is accessible only to authorized people within the organization. Read our privacy policy to know more.

How do multi-signature wallets work?

Multi-signature wallet means that you need more than one key for spending funds from the wallet. The configuration can be as per your comfort. This is similar to joint bank accounts.

What happens to my funds if Liminal shuts down?

Great question. It is our responsibility to ensure that your funds remain safe, even in the unlikely scenario when we are not around. Every wallet that you create on Liminal, comes with a wallet key card, that contains all the information that you need to restore these wallets outside Liminal. You can then use your keys to spend funds from that wallet. We have created various tutorials and guides that show you have you can recover these wallets outside Liminal. In fact, we also help you restore these wallets outside Liminal as part of our concierge onboarding.

How do I get started?

In order to get started, you need to sign up with Liminal and create your account. Post that, you need to invite your wallet members to join your account and then all of you need to link your hardware device to the platform. Once done, you can create group wallets for all coins and tokens that we support.

Is there a free trial period?

Yes. There is a free trial period for our personal account users of 45 days after you sign up with Liminal. We believe that these 45 days will give you good enough time to explore the features and experience our platform. You can cancel this trial period anytime you want, no questions asked. All you need to do is send us an email at [email protected] To add cherry on the top, we will also help you to migrate your wallets to any software of your choice.